Heater control illumination

[V8-powered]

Thanks to the ever helpful Renault, I need to remove to centre dash panel to gain access to the heater control illumination - Renault will only consider the illumination failing as a warranty issue if the backlight is by LED's, not standard lamps.
Renault want to charge 2 hours labour to check and see, so I need to do it myself.

Does anyone have a guide or can give advise on how to remove the panel to gain access?

Thanks.

[MrAsia]

Remove the headunit and lower tray.
Remove the cover for the diagnostic port near the cig lighter.

Remove the two screws in the diagnostic port and the two screws where the headunit was.

Then pull.

This removes the plastic centre console.
The dials are then exposed and are screwed in. Unscrew them to remove them.

[V8-powered]

Great! - Thanks for your advice. Sounds a lot easier than I initially thought....

[^Andy^]

Renault will only consider the illumination failing as a warranty issue if the backlight is by LED's, not standard lamps.
Renault want to charge 2 hours labour to check and see, so I need to do it myself.

Excuse me for being dumb here but erm Renault built the damn thing, they should know wether it's led's or standard bulbs without having to dismantle anything!

[MrAsia]

Most the the lighting on the dash is all SMD's.
Barely any bulbs apart from the overhead lights, door lights.

Was going to change the SMD's inside the heater controls but dismantling the actually controls itself looked to much of a hassle so I didn't bother exploring more into it.

[V8-powered]

Excuse me for being dumb here but erm Renault built the damn thing, they should know wether it's led's or standard bulbs without having to dismantle anything!

Tell me about it!
Being an Engineer, I quoted configuration control and build conformance to them but still they could not help. That was 2 local dealers and Renault themselves.

Apparently some were built using lamps and others using LED arrays but they are not sure which....

[^Andy^]

When it's out of warranty I know which one i'd be praying for it to be

[V8-powered]

When it's out of warranty I know which one i'd be praying for it to be

The car is only a year old, so I still have 2 years to get it resolved in. It just annoys me when I drive in the dark and only half the controls are illuminated....

[^Andy^]

Well on the plus side you don't need to see the heater controls to know if you are freezing your nuts off

[Hoody]

Hi there, read one of my previous posts. I to had the same problem and it was replaced under warranty.

When half of the illumination went off I went to the dealers for a bulb only to be told they dont just sell the bulb and that the whole heater control unit had to be re-newed.

This was less than a month ago.

Nick

[V8-powered]

Hi there, read one of my previous posts. I to had the same problem and it was replaced under warranty.

When half of the illumination went off I went to the dealers for a bulb only to be told they dont just sell the bulb and that the whole heater control unit had to be re-newed.

This was less than a month ago.

Nick

Nick - Did they cover this under warranty?

This is where my argument is at the moment. If it is a bulb, they will not cover it and will charge me 2 hours labour but if it is the complete board then it is covered.

It's just the trying to find out what is fitted seems to be too difficult for them....

[Hoody]

Yeah mate, when I took it up they told me that it only came as a complete unit and that the full thing needs replacing when a bulb goes out.

Tell your dealer they are full of s@@t and that you will be ringing renault customer services. That normally makes them change there mind. lol

Nick

[V8-powered]

Renault CS were just as helpful as the 2 dealers were, even Renault Technical could not assist.

If you want a job done properly, do it yourself.....

[Hoody]

From what my dealership told me, I was under the impression that the heater control unit was a sealed unit so it was not possible to change the bulb. I know the unit is as far as I remember £180.

What year is your car or how much warranty you got remaining?

Nick

[V8-powered]

Car is only just a year old, so have 2 years warranty remaining.

They are unsure as to whether the car has a sealed unit fitted or individual lamps