Renault Reassurance

[EmboOldham]

My Front Passenger Electric Window has failed for the 3rd time in 3 years but just outside the 12 month warranty. Whilst Renault acknowledge the problem and are prepared to cover 75% of the cost, I still have to stump up c£100. The other two were replaced FoC as were with 12 months of each other. The Customer Service team tell me that I should be grateful but I can't help thinking that if Renault have fitted a faulty part they should rectify the problem without me putting my hand in my pocket. Anyone had any experience of this as Renault's attitude is really naffed me off (given I've had various models continuously over the last 20 years)

[Paddy]

Yea many of us have had the problem.

I have posted detail guide of how to repair the regulator problem. (It a half hour job and you wont have an issue again)

Its within the guide section.

[AlexB]

It's a well known problem. A connector between the harness and the regulator develops corrosion, the garages replace the whole window mechanism and neglect to clean the connector on the harness. Then the window fails again.

The fix is to clean the connector and do not replace anything. It is a quick DIY job.