Renault Manchester / Reagroup

[YoungTurk]

One good Renault dealer is Renault Manchester/Reagroup (Trinity Way, Salford). I and my family bought 7 cars from this dealer in as many years! They always managed to give us the best deals.

The showroom is modern and houses many different models to view. The salesmen are well informed and very polite (most seem to keep their jobs longer than usual so you get to know them over the years). The aftersales is not perfect but perhaps better than average in my opinion.

Here is an example: On one ocassion during a scheduled service they indicated that my front break pads needed changing soon. Later when I took the car back for the pads to be replaced they said that they had made a mistake and that they were only 55% worn! I was not pleased as I had taken time off work. They offered me 20% discount on my next service without any fuss. Little things like this matter...

[Jimbo86]

They look very professional when I was looking at Meganes/Scenics for both me and my mum, a HUGE improvement on Citroen.

Will most likely be using them if I get a glitch/service as I go to MMU in Manchester.

[Jimbo86]

Just a heads up, mums Scenic flashed up 'Low Battery' late last week, took it to Renault Manchester who then wanted £120 for a battery!!! Went to the local independent garage round the corner from us, quoting £60 for a battery, then to find out it doesnt even need a new battery and it was just a loose battery connection

So Renault Manchester were trying to screw us out of £120 for something the car didn't even need! Tut tut!

Filed a complaint with Renault UK and Reagroup Dealer services, doubt anything will come of it but they should be notified that one of there main dealers are screwing customers.