New Game...Guess how much my service cost?

[g4ryw4tson]

Hi,

Just got my car back form main dealer after having the following completed on my 1.9 dci 06.

All filters and oil change (B service + fuel filter)
Brake fluid change
Coolant change
Timing belt kit
New Water pump

If your game then have a guess how much money passed my hands for the above

Good luck

Gary

[123*reggie]

Hi,

Just got my car back form main dealer after having the following completed on my 1.9 dci 06.

All filters and oil change (B service + fuel filter)
Brake fluid change
Coolant change
Timing belt kit
New Water pump

If your game then have a guess how much money passed my hands for the above

Good luck

Gary

Well timing belt is expensive !
And the rest u could ov done yr self but
No stamp on log book

I recon £257.00 am I close ????

[g4ryw4tson]

Ha ha i wish........ miles off

Any more attempts?

[joeishmather]

Between 600 and 800??

[davelowe]

£300 in parts and fluids + labour. Guessing 3 hours at £75 per hour.

Total £525

[123*reggie]

£300 in parts and fluids + labour. Guessing 3 hours at £75 per hour.

Total £525

They saw u coming mate och!!! Get some over time in

[g4ryw4tson]

Right.....

Ready......

.......£926

The water pump alone was £165

Have i been stung?

[joeishmather]

Outch! Errr yeah I think so!lol
even my dealer only wanted £600!!

[davelowe]

The water pumps are around £30. The belt kit (including tensioner) is around £120. Coolant and brake fluid should be about £20 each. As for the oil and filter, say £40 for a decent spec. The air filters I'm guessing at ~£30 too.

So £260 for bits. You paid them £222 per hour. Ripped off? Yes. Get half back and have a good Christmas!

[AlexB]

They charged you for the water pump labour, which includes the belts and coolant change labour, then charged you for the belts labour, then for the coolant labour, etc. Check the labour times by Dialogys and claim your money back.

Check what oil they used, BTW. It is likely that it is not what you want to have.

Right.....

Ready......

.......£926

The water pump alone was £165

Have i been stung?

[g4ryw4tson]

Hi,

Please see below my invoice breakdown. Any comments would be much appreciated as i am going back to the dealer Monday morning.

All prices are plus VAT
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
1/Carry out vehicle health check
£0.00

---------------------------------------------------------------
2/B Service - £174.25 (labour)
competition st 10w-40 / 4.6 / £45.77 (Dealer has confirmed oil used was 5/40. Even though service book says use only 5/30 ACEA c3!!!)
Environmental charge / 1 / £2.00
Filter Cabin / 1 / £18.76
Filter Cartridge / 1 / £29.44
Washer / 1 / £1.52
Filter Oil / 1 / £7.02
Screenwash / 1 / £1.61

Parts + Labour Total £280.37
Discount £101.74
Operation Sub Total £178.63
--------------------------------------------------------------

3/Coolant Change - £82.00 (Labour)
Coolant Type D 5L / 1 / £9.95
Coolant Type D 2L / 1 / £5.14

Parts + Labour Total £97.09
Discount £41.00
Operation Sub Total £56.09
-------------------------------------------------------------

4/Brake Fluid Change - £61.50 (Labour)
DOT4+ Fluid 0.5L / 2 / £10.22

Parts + Labour Total £71.72
Discount £30.75
Operation Sub Total £40.97
-------------------------------------------------------------

5/Supply and fit new timing together with any necessary ancillary parts - £317.75 (Labour)
Kit Timing / 1 / £98.41
Kit Belt / 1 / £40.53
Vis fixation poul / 1 / £8.84

Parts + Labour Total £465.53
Discount £114.93
Operation Sub Total £350.60
-------------------------------------------------------------

6/Replaced Water Pump £102.50 (Labour)
Pump Water / 1 / £45.09

Parts + Labour Total £147.59
Operation Sub Total £147.59
------------------------------------------------------------

7/Fuel Filter Change £30.75 (Labour)
Filter / 1 / £15.37

Parts + Labour Total £46.12
Operation Sub Total £46.12

-----------------------------------------------------------------------------------------------------------------------------------------------------

Total Goods £820
Vat Due £143.50
Total Due £963.50

[joeishmather]

One obvious thing is the £102 for labour on the water pump, it shouldn't be anything like that when changed at the same time as the belts, that labour cost would be to remove the belts fit the pump and put belts back, bit seeing that they had to remove the belts to change them and the pimp will have been fitted at this time, there is no justification for that high labour charge!!

[g4ryw4tson]

Hi,

I will go back to them about water pump labour.

Thanks

Gary

[davelowe]

I'd go back to them about all the labour charge. This is how the service is done:

1) Remove bumper and under tray (time 10 minutes).
2) Remove radiator bottom hose (time 5 seconds)
3) Open bleed valves and wait (time 5 minutes while doing 4). Drop oil, remove filter.
4) Remove road wheel and arch covers (2 minutes).
5) Remove small bracket (30 seconds)
6) Jack under sump or engine hoist to remove right hand upper mount (time @15 minutes)
7) Aux belt off (time 1 minute)
Timing cover off (2 minutes)
9) Timing belt off (1 minute)
10) Water pump and tensioner off (5 minutes)
11) Fit new pump, gasket and tensioner, crankshaft pulley and belt (10 minutes)
12) Everything from item seven backwards except add things rather than take them off (add the time up)

As you can see - all the labour is part and parcel of the same job. You have to remove one thing to do the next. A dealership should be able to do this in an hour.

The air filters take seconds to change.

[AlexB]

Dialogys gives two options for almost any operation, to have it as a part of a bigger operation or to count it separately. Just take Dialogys and check the labour times.

The water pump replacement includes drainage and re-filling the cooling system. You were charged twice here. They probably used the figure for the pump replacement carried out after removal of the belts, but before draining the coolant.

The labour costs seem to be wrong. The labour time to replace belts on this engine is about an hour, i.e. about £75. There is no way they spent 4.5 hours on this. The total labour cost of £767 points at them working the whole day on the car, charging you £100 per hour. Did they keep the car for the whole day (8 hours)?

You will have to change the oil they put in the car as soon as possible. It will cause damage. It must be of ACEA C4 or RN0720 type. In the earlier models with particulate filters ACEA C3 was used due to lack of C4 supply, all these cars will fail due to wrong oil (similar to the early 1.9dci failing due to use of mineral oils). The dealers are still using the obsolete specs to increase the profit margins. In your case, however, they did worse.

ELF COMPETITION ST 10W40, which they used is RN0700 only. It is not suitable for Renault diesel engines and for diesels with FAP in particular. Don't drive the car with this oil. If your car is on finance, then you must notify the finance company of this issue in writing.