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Handsfree doesn't work on driver's side.

Posted: Mon Jun 02, 2008 8:27 pm
by Erik Olijnsma
Hey all,

First serious problem I am dealing with is that my Handsfree function doesnt work on the driver's side.
I heard it could be the black sensors, but I doubt it now. Since the doors don't lock with the button either. And the sensor is only for recognizing the hand in the handle.
I tried it on the other side and it works there. You can lock the door without having the hand in the handle.

Is there somewhere in the dash where the sensor wires come together by a fuse or something, maybe a weak connection in on of the connectors?

Somebody experiencing this problem and knows a solution?

Re: Handsfree doesn't work on driver's side.

Posted: Tue Jun 03, 2008 10:08 am
by andywills
I've got this problem, drivers side as well....will let you know as the car is in the dealer today to be repaired after a letter to trading standards

Re: Handsfree doesn't work on driver's side.

Posted: Tue Jun 03, 2008 10:34 am
by Erik Olijnsma
What is that letter to trading standards about?

Does it apply to in The Netherlands aswell? Or is it just UK.

Re: Handsfree doesn't work on driver's side.

Posted: Tue Jun 03, 2008 12:41 pm
by andywills
I brought the car and the hands free failed, but the dealer didnt want to repair it under warranty (said the warranty only covered engine & gearbox), so I ended up going to trading standards about it, and they said it should be covered under warranty.

It is a common fault and according to the dealer (who had to phone Renault about it :oops: ), it is usally caused by water getting in the sensors/door handles from jet washing cars, but they couldnt prove that this had not been done (by them or the previous owner) so they are having to do it.

should be getting the car back tonight, so will let you know what they say

Re: Handsfree doesn't work on driver's side.

Posted: Tue Jun 03, 2008 2:27 pm
by andywills
car not back till thursday now...optic sensors faulty, they have had to order them but won't be here till thursday. anyone any ideas how much these cost?