Warranty and window regulator

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specle
Posts: 8
Joined: Sun Feb 27, 2011 10:08 pm
Currently Drives:: renault megane II 08 1.9 dci

Warranty and window regulator

Postby specle » Sun Mar 13, 2011 8:36 pm

my second hand megane is within the 3 year warranty by about a week and i now have 2 problems.

my window wipers only work on full or fast not intermittent and
the driver side window strugles and sometimes doesnt work.

i know these are common faults, but would i be elligible for them to fix it or atleast pay some of the cost? what price would i be looking at?

thanks, rob H

Oddball
Posts: 9
Joined: Thu Jan 20, 2011 8:15 pm

Re: Warranty and window regulator

Postby Oddball » Sun Mar 13, 2011 8:45 pm

Yeah they will be covered by the existing warranty if it's a Renault dealer.

Even if they werent providing the window fault relates to the regulator and the car is less the 7 years old and has less than 100k on the clock they will pay 75% of the cost which will mean a payment of ~ £114 for each window.

davelowe
Driving Legend
Posts: 3136
Joined: Thu May 10, 2007 3:40 pm

Re: Warranty and window regulator

Postby davelowe » Sun Mar 13, 2011 10:30 pm

I've read elsewhere that the warranty is extended to 4 years on window regulators as they are such a common fault. Google Renault customer services phone number (0800) and ask (or insist).
Silver 08 plate 5dr 1.5dci Dynamique 106 Tech Run (re-mapped)

Red 03 plate 5dr 1.9 Dynamique dci120

Best advice for Megane owners: sell it before it bankrupts you!

specle
Posts: 8
Joined: Sun Feb 27, 2011 10:08 pm
Currently Drives:: renault megane II 08 1.9 dci

Re: Warranty and window regulator

Postby specle » Tue Mar 15, 2011 11:16 am

Thank you for the info guys, rang them up and its an automated service, i bought the car privatley but i can still go to a local renault dealer?

davelowe
Driving Legend
Posts: 3136
Joined: Thu May 10, 2007 3:40 pm

Re: Warranty and window regulator

Postby davelowe » Tue Mar 15, 2011 10:42 pm

If you have a book full of service stamps (all on schedule), go for it. Try the number again though. During office hours when I called they couldn't help me more.
Silver 08 plate 5dr 1.5dci Dynamique 106 Tech Run (re-mapped)

Red 03 plate 5dr 1.9 Dynamique dci120

Best advice for Megane owners: sell it before it bankrupts you!


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